/* styles.css — Roofing Army vibe, Ackerman content */
:root{
  --brand: #111827; /* deep charcoal */
  --cta:   #fd7029;
  --rate-excellent: #16a34a;
  --rate-good-a: #84cc16;
  --rate-good-b: #f59e0b;
  --rate-bad: #ef4444;

  --good:  #22c55e; /* legacy */
  --good-dark: #16a34a; /* legacy */

  --bg:    #f6f7fb;
  --card:  #ffffff;
  --text:  #0b1220;
  --muted: #61708a;

  --border: rgba(17, 24, 39, .10);
  --shadow: 0 18px 50px rgba(2, 6, 23, .10);
  --shadow-soft: 0 10px 22px rgba(2, 6, 23, .08);

  --radius: 16px;
  --radius-sm: 12px;
}

*{ box-sizing:border-box; }
html,body{ height:100%; }

body{
  margin:0;
  font-family: "DM Sans", ui-sans-serif, system-ui, -apple-system, Segoe UI, Roboto, Helvetica, Arial;
  color: var(--text);
  background: var(--bg);
}

/* Ensure form fields never render with a monospace "code" font */
button, input, textarea, select{
  font-family: inherit;
}

input::placeholder, textarea::placeholder{
  color: rgba(97,112,138,.85);
}

.page{
  min-height:100%;
  display:flex;
  align-items:center;
  justify-content:center;
  padding: 44px 18px; /* more blank space */
}

.wrap{
  width: min(760px, 100%);
  display:flex;
  flex-direction:column;
  gap: 16px;
}

.hero{
  text-align:center;
  padding: 0 6px;
}

.brand{
  display:flex;
  justify-content:center;
  align-items:center;
  margin-bottom: 22px;
}

.logo{
  /* Logo size (balanced for clean UI on mobile + desktop) */
  height: clamp(58px, 8.5vw, 104px);
  width:auto;
  display:block;
}

.text-logo{
  display:inline-flex;
  align-items:center;
  gap:10px;
  font-weight: 900;
}

.text-logo__mark{
  width:46px; height:46px;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  border-radius: 12px;
  background: rgba(253,112,41,.12);
  color: var(--cta);
  border: 1px solid rgba(253,112,41,.18);
}

.text-logo__name{ font-size:18px; }

.h1{
  margin:0;
  font-size: clamp(28px, 3.2vw, 36px);
  line-height:1.12;
  letter-spacing: -0.02em;
}

.sub{
  margin: 10px auto 0;
  max-width: 54ch;
  color: var(--muted);
  font-size: 15.5px;
  line-height:1.55;
}

.card{
  background:#fff;
  border:1px solid var(--border); /* smaller border */
  border-radius: var(--radius);
  box-shadow: var(--shadow-soft);  /* softer shadow */
  padding: 18px;
}

.form{ display:block; }

.field{
  margin: 14px 0;
  text-align:left;
}

.label{
  display:block;
  font-weight: 800;
  margin-bottom: 8px;
}

.req{ color: var(--cta); }

.help{
  color: var(--muted);
  font-size: 13px;
  margin: -2px 0 10px;
  line-height: 1.4;
}

input[type="text"], input[type="tel"], input[type="email"], textarea{
  width:100%;
  border:1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 12px 12px;
  font-size: 16px;
  outline:none;
  background:#fff;
  font-weight: 500;
}

textarea{
  resize: vertical;
  min-height: 170px;
  line-height:1.55;
}

/* Make the review text feel more like natural writing */
#reviewText{
  font-size: 17.5px;
  line-height: 1.75;
  letter-spacing: 0.01em;
}

input:focus, textarea:focus{
  border-color: rgba(253,112,41,.55);
  box-shadow: 0 0 0 4px rgba(253,112,41,.14);
}

.error{
  margin-top: 8px;
  color:#b91c1c;
  font-size: 13px;
  min-height: 16px;
}

/* Rating buttons */
.rating{
  display:flex;
  gap: 10px;
  flex-wrap: wrap;
}

.rate{
  display:inline-flex;
  align-items:center;
  gap:10px;
  padding: 10px 12px;
  border: 1px solid var(--border);
  border-radius: 999px;
  background:#fff;
  cursor:pointer;
  user-select:none;
  font-weight: 800;
}

.rate input{
  width:16px;
  height:16px;
  accent-color: var(--cta);
}

.rate:has(input:checked){
  border-color: rgba(253,112,41,.55);
  background: rgba(253,112,41,.08);
  box-shadow: 0 0 0 4px rgba(253,112,41,.10);
}

/* Employee buttons */
.empwrap{
  display:flex;
  flex-direction:column;
  gap: 12px;
}

.empgroup{
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 12px;
  background: rgba(2,6,23,.015);
}

.empgroup__title{
  font-weight: 900;
  font-size: 13px;
  color: var(--muted);
  margin-bottom: 10px;
  text-transform: uppercase;
  letter-spacing: .06em;
}

.empgrid{
  display:flex;
  flex-wrap: wrap;
  gap: 10px;
}

.empbtn{
  border:1px solid var(--border);
  background:#fff;
  border-radius: 999px;
  padding: 10px 12px;
  cursor:pointer;
  font-weight: 900;
}

.empbtn[aria-pressed="true"]{
  border-color: rgba(253,112,41,.55);
  background: rgba(253,112,41,.08);
  box-shadow: 0 0 0 4px rgba(253,112,41,.10);
  color: #111827;
}

.empbtn[aria-pressed="true"]::after{
  content:"✓";
  margin-left: 8px;
  font-weight: 900;
  color: var(--cta);
}

/* Services chips */
.chips{
  display:flex;
  flex-wrap: wrap;
  gap: 10px;
}

.chip{
  display:inline-flex;
  align-items:center;
  gap:10px;
  padding: 10px 12px;
  border:1px solid var(--border);
  border-radius: 999px;
  background:#fff;
  cursor:pointer;
  user-select:none;
  font-weight: 800;
}

.chip input{
  width:16px;
  height:16px;
  accent-color: var(--cta);
}

.chip:has(input:checked){
  border-color: rgba(253,112,41,.55);
  background: rgba(253,112,41,.08);
  box-shadow: 0 0 0 4px rgba(253,112,41,.10);
}

/* Buttons */
.btnrow{
  display:grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
  margin-top: 16px;
}

.btnrow2{
  display:flex;
  flex-direction:column;
  gap: 10px;
}

.btn{
  border:1px solid transparent;
  border-radius: 14px;
  padding: 14px 14px; /* bigger button */
  font-size: 15px;
  font-weight: 950;
  cursor:pointer;
  position: relative;
}

.btn:disabled{
  opacity:.7;
  cursor:not-allowed;
}

.btn--primary{
  background: var(--cta);
  color:white;
}

.btn--secondary{
  background: #fff;
  color: var(--text);
  border-color: var(--border);
}

.btn--full{
  width: 100%;
}

.btn__label{
  display:inline-block;
}

.spinner{
  display:none;
  width: 16px;
  height: 16px;
  border-radius: 999px;
  border: 2px solid rgba(255,255,255,.55);
  border-top-color: rgba(255,255,255,1);
  margin-left: 10px;
  vertical-align: middle;
  animation: spin .75s linear infinite;
}

.btn.is-loading .spinner{
  display:inline-block;
}

@keyframes spin{
  to{ transform: rotate(360deg); }
}

.textlink{
  border:none;
  background:transparent;
  color: var(--muted);
  font-weight: 900;
  cursor:pointer;
  padding: 10px 10px;
  border-radius: 12px;
  text-decoration: underline;
  text-underline-offset: 3px;
  text-decoration-thickness: 2px;
  transition: background .15s ease, color .15s ease;
}

.textlink:hover{
  background: rgba(2,6,23,.04);
  color: var(--text);
}

.textlink:focus-visible{
  outline: 3px solid rgba(253,112,41,.22);
  outline-offset: 2px;
}

.textlink--cta{
  color: var(--cta);
}

.textlink--cta:hover{
  background: rgba(253,112,41,.10);
  color: var(--cta);
}

.textlink--center{
  display:block;
  width:100%;
  text-align:center;
  margin-top: 10px;
}

.copystatus{
  margin-top: 10px;
  color: var(--muted);
  font-size: 13px;
  min-height: 18px;
}

/* Complaint thank-you screen */
.thanksBox{
  display:flex;
  align-items:flex-start;
  gap: 12px;
  padding: 14px 14px;
  border: 1px solid rgba(16,185,129,.25);
  background: rgba(16,185,129,.08);
  border-radius: 16px;
  margin: 14px 0 8px;
}

.thanksIcon{
  width: 28px;
  height: 28px;
  border-radius: 999px;
  display:flex;
  align-items:center;
  justify-content:center;
  font-weight: 900;
  background: rgba(16,185,129,.18);
  color: rgba(5,150,105,1);
  flex: 0 0 auto;
}

.thanksText{
  color: rgba(15,23,42,.9);
  font-size: 14px;
  line-height: 1.35;
}

/* Screen2 header */
.screen2top{
  display:flex;
  align-items:flex-start;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 12px;
}

.screen2title{
  font-weight: 950;
  font-size: 16px;
}

.screen2sub{
  margin-top: 6px;
  color: var(--muted);
  font-size: 13px;
}

/* Feedback panel */
.feedback{
  margin-top: 14px;
  border:1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 10px 12px;
  background: rgba(2,6,23,.015);
}

.feedback > summary{
  cursor:pointer;
  font-weight: 900;
}

.feedback__inner{
  padding-top: 10px;
}

.smallmuted{
  color: var(--muted);
  font-size: 12.5px;
  margin-top: 8px;
  min-height: 16px;
}

/* Banner */
.banner{
  margin: 14px auto 0;
  max-width: 720px;
  border-radius: 12px;
  padding: 10px 12px;
  font-weight: 800;
  font-size: 13px;
}

.banner--error{
  border: 1px solid rgba(185,28,28,.25);
  background: rgba(185,28,28,.06);
  color: #7f1d1d;
}

/* Footer */
.foot{
  text-align:center;
  color: var(--muted);
  font-size: 12.5px;
  padding: 8px 6px 0;
}

/* Toast */
.toast{
  position: fixed;
  left: 50%;
  bottom: 22px;
  transform: translateX(-50%);
  background: rgba(17,24,39,.92);
  color: #fff;
  padding: 10px 12px;
  border-radius: 12px;
  font-size: 13px;
  font-weight: 850;
  box-shadow: var(--shadow);
}

/* Mobile */
@media (max-width: 680px){
  .page{ padding: 28px 14px; }
  .card{ padding: 16px; }
  .btnrow{ grid-template-columns: 1fr; }
}

/* Gate screen (rating choices) */
.screenTop{
  display:flex;
  align-items:flex-start;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 12px;
}

.screenTopActions{
  display:flex;
  flex-direction: column;
  gap: 8px;
  align-items: flex-end;
}

@media (max-width: 520px){
  .screenTopActions{ align-items: flex-start; }
}

.screenTitle{
  font-weight: 950;
  font-size: 16px;
}

.screenSub{
  margin-top: 6px;
  color: var(--muted);
  font-size: 13px;
}

.choiceRow{
  display:grid;
  grid-template-columns: 1fr;
  gap: 12px;
  margin-top: 6px;
}

@media (min-width: 680px){
  .choiceRow{
    grid-template-columns: 1fr 1fr 1fr;
  }
}

.btn--choice{
  color: #fff;
  border-color: transparent;
  border-radius: 14px;
  padding: 14px 14px;
  font-weight: 950;
  letter-spacing: .01em;
}

#rateExcellent.btn--choice{
  background: var(--rate-excellent);
  box-shadow: 0 10px 22px rgba(22,163,74,.18);
}
#rateGood.btn--choice{
  background: linear-gradient(135deg, var(--rate-good-a), var(--rate-good-b));
  color: #0b1220;
  box-shadow: 0 10px 22px rgba(245,158,11,.14);
}
#rateBad.btn--choice{
  background: var(--rate-bad);
  box-shadow: 0 10px 22px rgba(239,68,68,.16);
}

.btn--choice:hover{ filter: brightness(0.98); }

#rateExcellent.btn--choice.is-selected{
  outline: 4px solid rgba(22,163,74,.22);
  filter: brightness(0.97);
}
#rateGood.btn--choice.is-selected{
  outline: 4px solid rgba(245,158,11,.22);
  filter: saturate(1.05);
}
#rateBad.btn--choice.is-selected{
  outline: 4px solid rgba(239,68,68,.22);
  filter: brightness(0.97);
}

.help--center{
  text-align:center;
  margin-top: 14px;
}

.grid2{
  display:grid;
  grid-template-columns: 1fr;
  gap: 12px;
}

@media (min-width: 680px){
  .grid2{
    grid-template-columns: 1fr 1fr;
  }
}

.hidden{
  display:none;
}

.noCityMode #cityField{display:none !important;}


/* --- Loading overlay (for better clarity during generate/copy) --- */
.loadingOverlay{
  position: fixed;
  inset: 0;
  /* Hidden by default (prevents any “stuck overlay” on initial load/caching) */
  display: none;
  align-items: center;
  justify-content: center;
  padding: 18px;
  background: rgba(15, 23, 42, .42);
  backdrop-filter: blur(3px);
  z-index: 9999;
}

/* Show only when JS intentionally opens it */
.loadingOverlay.is-open{
  display: flex;
}

.loadingCard{
  width: min(420px, 100%);
  background: #fff;
  border: 1px solid var(--border);
  border-radius: 18px;
  box-shadow: 0 18px 44px rgba(0,0,0,.18);
  padding: 18px 18px 16px;
  text-align: center;
}

.loadingSpinner{
  width: 34px;
  height: 34px;
  margin: 4px auto 12px;
  border-radius: 999px;
  border: 3px solid rgba(253,112,41,.28);
  border-top-color: rgba(253,112,41,1);
  animation: spin .75s linear infinite;
}

.loadingMsg{
  font-weight: 800;
  font-size: 16px;
  line-height: 1.25;
  color: var(--text);
}

/* --- Success overlay (complaint submitted) --- */
.successOverlay{
  position: fixed;
  inset: 0;
  display: none;
  align-items: center;
  justify-content: center;
  padding: 18px;
  background: rgba(15, 23, 42, .42);
  backdrop-filter: blur(3px);
  z-index: 10000;
}

.successOverlay.is-open{ display:flex; }

.successCard{
  width: min(460px, 100%);
  background:#fff;
  border: 1px solid var(--border);
  border-radius: 18px;
  box-shadow: 0 18px 44px rgba(0,0,0,.18);
  padding: 18px;
  text-align: center;
}

.successIcon{
  width: 44px;
  height: 44px;
  margin: 4px auto 10px;
  border-radius: 999px;
  display:flex;
  align-items:center;
  justify-content:center;
  font-weight: 900;
  font-size: 22px;
  color: #ffffff;
  background: #16a34a;
  box-shadow: 0 12px 24px rgba(22,163,74,.22);
}

.successTitle{
  font-weight: 900;
  font-size: 18px;
  color: var(--text);
  margin-bottom: 6px;
}

.successText{
  color: var(--muted);
  font-weight: 650;
  line-height: 1.35;
  margin-bottom: 14px;
}

.successActions{
  display: grid;
  grid-template-columns: 1fr;
  gap: 10px;
}

@media (min-width: 520px){
  .successActions{ grid-template-columns: 1fr 1fr; }
}

